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Social Work services for children and young people (0-18)

Children and Young People Disability Service logo

The Royal Borough of Windsor and Maidenhead's Children and Young People Disability Service (CYPDS) supports the social care needs of children and young people aged 0-18.  Social Workers within the service work with families with children and young people with special educational needs and disabilities who may need additional help and support at different times.  The CYPDS works within the Multi-Agency Threshold Guidance 2014 issued by Windsor and Maidenhead’s Local Safeguarding Children Board.

The Service  works closely with Adult Services who provide Social Care services to young people from the age of 18 onwards.

Following a referral, it may be necessary to allocate a Social Worker to complete a Single Assessment to pull together all the relevant information and professionals involved with the family. From this assessment, a decision will be made about how best to support the child/young person and their family.

Support from Social Workers is focused in the following areas:

  • Social Workers in the service hold the statutory responsibility for investigating any child protection concerns which may arise. Child Protection enquiries assess whether children and young people are at risk or likely to be at risk of significant harm. This can result in a child or young person having a child protection plan.
  • Social Workers are responsible for children and young people in care. Children and young people in care may be placed with fosters carers or live in residential placements. Social Workers undertake statutory duties for children in care which include regular visits and review meetings. Children in care are also supported by an Independent Reviewing Officer.
  • Some children or young people will be supported by a Social Worker as a ‘Child in Need’. This involves putting in place early interventions to support the family through any difficulties so that these don't reach a crisis point.

Referral for Social Work Services from the Children and Young People Disability Service

Please note that following the establishment of the Multi-Agency Safeguarding Hub (MASH), the referral process into the Children and Young People Disability Service has changed.

If you have a safeguarding concern and would like to make a new referral for services, please contact the Multi-Agency Safeguarding Hub (MASH) and Early Help Hub on 01628 683150 or email MASH@achievingforchildren.org.uk .  Further information and request forms for the MASH are available on the Local Safeguarding Children Board (LSCB)

Note that if you would like to make a request for an Education, Health and Care (EHC) needs assessment, the referral route is directly to the Children and Young People Disability Service on 01628 685878 or email CYPDS@achievingforchildren.org.uk

Families who are receiving ongoing services from the Children and Young People Disability Service can also continue to contact their worker directly on 01628 685878 or email CYPDS@achievingforchildren.org.uk

If you consider a child is in immediate danger, phone Police emergency number on 999.

Who to contact

Contact Name
Children and Young People Disability Service
Telephone
CYPDS: 01628 685878, MASH: 01628 683150
E-mail
CYPDS@achievingforchildren.org.uk or MASH@achievingforchildren.org.uk

Where to go

Name
Based in the Town Hall
Address
St Ives Road
Maidenhead
Berkshire
Postcode
SL6 1RF

Other details

Age Range
0-18

Local Offer

Is your service accessible?
Facilities used for services provided by the Children and Young People Disability Service are accessible for the range of needs supported.

Staff within the service have access to training in alternative communication methods such as Makaton, PECs and communication books to enable them to work with children and young people with limited or no verbal communication. We also have access to British Sign Language (BSL) interpreters.
What are the eligibility criteria for your service?
The eligibility service for the Children and Young People Disability Service is attached under 'Useful Documents' to the right of this page.

The CYPDS works within the Multi-Agency Threshold Guidance 2014 issued by Windsor and Maidenhead’s Local Safeguarding Children Board.
How are referrals/applications made to your service?
If you would like to make a new referral for short break services, please contact the Multi-Agency Safeguarding Hub (MASH) and Early Help Hub on 01628 683150 or email MASH@achievingforchildren.org.uk. Further information and request forms for the MASH are available on the Local Safeguarding Children Board (LSCB)
Click here

Families who are receiving ongoing services from the Children and Young People Disability Service can contact the service directly on 01628 685878 or email CYPDS@achieivingforchildren.org.uk

Note that if you would like to make a request for an Education, Health and Care (EHC) needs assessment, the referral route is directly to the Children and Young People Disability Service on 01628 685878 or email CYPDS@achieivingforchildren.org.uk

Families who are receiving ongoing services from the Children and Young People Disability Service can also continue to contact their worker directly on 01628 685878 or email CYPDS@achieivingforchildren.org.uk


The service operates from 8.45-5.15 Mondays to Thursdays and 8.45-4.45 on Fridays. Outside these hours the Emergency Duty Team (EDT) provides an emergency social work service to help with any personal or family problems that reach a crisis during the night, at weekends or bank holidays which can't wait until the next day. EDT can be contacted on 01344 786543. If you consider a child is in immediate danger, phone Police emergency number on 999.
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
No
Feedback and complaints procedure
Any feedback or complaints are managed under RBWM's Complaint policy for Children’s Social Care. This is available at the following on the Council website. www.rbwm.gov.uk.
Click here
You can also call on 01628 685878 or email CYPDS@achieivingforchildren.org.uk for details of the complaints process.
How will I know my child/ young person will be safe using this service?
All staff within the Children and Young People Disability Service including Social Workers have an enhanced DBS (previously known as CRB) check. All staff also undertake targeted safeguarding children training, which is updated on a regular basis.
Local Offer Age Bands
0-5, 5-11, 11-16, Preparing for Adulthood
Supporting people with
  • Autism
  • Behavioural, emotional, social difficulties
  • Hearing impairment
  • Medical needs
  • Moderate learning difficulties
  • Physical disabilities
  • Profound and multiple learning difficulties
  • Severe learning difficulties
  • Specific learning difficulties
  • Speech, language communication needs
  • Visual Impairment
Last Updated
21/11/2018

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