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Children's Centres

Children's centres bring together a range of services, advice and guidance to support families and children under eight years old. Raising children is rewarding and exciting but can also be challenging. Being able to get the right support at the right time can make a real difference for children and their families in these important first years and children's centres can help make this happen. We would like all children to be ready to achieve the best from their life by the time they begin school.

The children's centres in the borough offer a timetable of play sessions; parenting support; access to health visitor services; speech and language therapist drop in clinics; back to work and training advice and other more specialist support when needed.

There are two children's centre hubs covering the Borough with services being delivered in 12 venues.  Children's centres are a mainstream service that everyone can access.  There are also some sessions which specifically support young children with additional needs - please see the activities at each location for further details. 

Maidenhead

Windsor and Ascot

Please also see the 'What's on' page of the Royal Borough website for the latest information on all Children's Centre activities.

Who to contact

Contact Name
Allison Bradshaw
Contact Position
Family Support Manager - Children's Centres and Parenting Support
Telephone
01628 685642
E-mail
childrens.centres@achievingforchildren.org.uk
Website
Royal Borough website

Where to go

Name
Riverside Children's Centre (formerly Ellington) - Maidenhead Hub
Address
West Dean
off Ray Mill Road West
Maidenhead
Berkshire
Postcode
SL6 7JB

Other details

Referral and availability notes

Available to all, self referral

Age Range
0-5 year olds and parents/carers

Local Offer

Is your service accessible?
Details of each Children's Centre and their facilities are on the individual listings on the Local Offer - see links above.
What are the eligibility criteria for your service?
Open access for most sessions although some need to be pre booked. Look and Listen at St Mark's Hospital is through referral from the Children and Young People Disability Service only.
How are referrals/applications made to your service?
Available to all, self referral unless stated otherwise
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Yes
Details of charges, whether any help is available with costs
There are some charges for Children's Centre activities, please see the brochure under 'What's on' on the Royal Borough website.
Click here
Inspection outcomes/quality awards
The Windsor Children’s Centre Hub was inspected in September 2014 and the grade was ‘requires improvement’. The Maidenhead Children’s Centre Hub awaits inspection (as at April 2016). We have just recently completed our Annual Conversation and the self assessment grading was ‘good’.
Feedback and complaints procedure
Parents/carers are actively encouraged to offer their views on services. There are suggestion boxes located in each children’s centre, some children’s centres have ‘parent views trees'. We run regular consultations using our email database of registered parents and ‘face to face’ conversation’. The borough’s ‘making a complaint and compliment’ leaflet is available in all our children’s centres.
RBWM Children's Centre Complaints Policy can be found under 'Useful documents' to the right of the page.
How will I know my child/ young person will be safe using this service?
Children’s centres in the borough are inspected under the Ofsted framework. As part of our quality assurance schedule we complete regular health & safety audits, each children’s centre has an operational risk assessment and before each session staff complete a health & safety check. We have a children’s centre safeguarding policy and conduct an annual safeguarding audit. There is a manager trained in ‘safer recruitment’ on every interview panel and the staff responsible for recruiting volunteers have completed safer recruitment training. Each children’s centre hub holds a central register ensuring DBS and safeguarding training is kept up-to-date.
On the occasions when we have children’s centre outings/family fun days we complete have a unique risk assessment relevant to the event.
Local Offer Age Bands
0-5, Parents and Carers
Last Updated
04/09/2018

Journey Planner

Address: West Dean  off Ray Mill Road West  Maidenhead  Berkshire

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